Do you want to know more about the China Light Calais light festival? Below you will find answers to the most frequently asked questions. Is your question not listed? Ask him via the contact form. You will hear from us as soon as possible.
Can I take pictures at China Light Calais?
Taking pictures at China Light Calais is allowed, even welcomed. The attractive light objects are perfect for taking beautiful photographs. Share your photos with #ChinaLightCalais on social media and who knows, you may see your photo on our social wall on the website.
Is China Light Calais suitable for children?
Definitely, several children’s activities will be organised in the park.
Is China Light Calais accessible for wheelchairs?
The event is wheelchair accessible. This means that the park is flat.
Can I hire a wheelchair?
No, unfortunately we can’t offer wheelchair hire.
Are there any toilets available during China Light Calais?
Yes, the park has its own sanitary facilities.
Are dogs allowed at the site of China Light Calais?
Due to the expected busyness we don’t allow dogs at the site of China Light Calais. Dogs are of course allowed on a lead as usual outside the fence of China Light Calais.
I bought a ticket, but the park was closed due to bad weather. Can I get a refund?
When we close the park because due to bad weather, you can reuse your ticket until January 6th, 2019, on an own chosen day. You do not need to request a new ticket. At the entrance, we keep a list of dates when the Park was closed due to bad weather conditions. On presentation of your ticket you can enter the park.
Who is liable for accidents in the park?
The organisation is not responsible, nor liable for personal or physical harm or material damage.